Seizing the Bull by its Horns: Remodelling Digital Commerce Transformation for B2B Buying Experience

Are you ready to address customer challenges and navigate digital commerce transformation for exceptional B2B experiences?

Welcome to Birlasofts exclusive webinar in collaboration with UKISUG, where they will delve into the pivotal realm of digital commerce transformation and its profound impact on B2B customer experience. In today's digital-first era, businesses must navigate evolving customer expectations by embracing technological innovation. Join them as they uncover practical strategies to overcome digital commerce transformation challenges and elevate your B2B customer experience to unparalleled levels.

Benefits of attending this webinar:

• Addressing Customer Challenges: Explore how digital-first businesses tackle customer challenges with innovative technology, delivering seamless B2B experiences
• Navigating Digital Transformation: Understand the necessity of digital commerce transformation to meet customer expectations, emphasising simplicity, personalisation, and interactivity
• Reinventing B2B Order-to-Cash: Gain insights into reinventing the B2B order-to-cash process for a competitive edge and enhanced customer satisfaction
• Meeting Customer Expectations: Discover key features B2B customers seek, including digital self-service portals and automated payment reminders, from manufacturers and suppliers
• Optimising Backend Operations: Learn about tying customer experience reinvention to backend operations, ensuring real-time data access and enhanced efficiency
• Maximising Business Benefits: Explore how improving B2B customer experience leads to cost reduction, quicker quoting, and increased customer loyalty
• Effective Communication: Obtain valuable tips on prioritising customer satisfaction and effectively communicating added value to customers

Revolutionise your customer experience strategy. Register now to secure your spot and gain invaluable insights into digital commerce transformation success. Join Birlasoft in delivering exceptional B2B customer experiences and maintaining a competitive edge in the digital marketplace. Register now!

As this is a Partner sponsored webinar, there may be some restriction on which members can attend. This means that even if your initial booking is accepted, we may contact you to cancel your booking.

Please note by booking a place on this webinar you will not automatically be sent the recording. This will be available to download under Event Resources on this page after the webinar.