Speaker: Michael Kercsmar, Director - Business Processes Transformation, Digital Customer Office, SAP
SAP has found that there are many cases where the first s-user is not correctly identified and the post-sale experience has extra, time consuming steps. SAP is changing this process to allow customers to securely self-select the s-user administrator. Instead of creating an initial s-user, SAP will provide a User Onboarding Token that can be used by the customer on a secure website to pick the initial s-user administrator. This presentation will show the improved process and highlight the improvements from a customer’s point of view.
You can also check the SAP User Groups K4U – page for more information and registrations
Our latest insights and thoughts
