Usability is key when it comes to adopting any CRM solution. Usability can refer to a wide range of topics - from UI features, productivity features, personalization features, or ways to have efficient and usable business processes. In this adoption lab we will walk you through some of these aspects with step-by-step explanations on how to get there, whilst pointing out things to be aware of and which pitfalls to avoid Prerequisites • Access to your own Sales Cloud environment • Access to Administrator privileges to do adaptations • Permission to adapt roles.
You can also check the SAP User Groups K4U - page for more information and registration.
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