Using the Assisted Service Module (ASM) means taking the same experience, and the same buying journey, that you've worked so hard to craft for your customers, and using it to empower your customer support team, too. In this session, Solution Value Advisor Drew Messinger-Michaels will walk you through the features, best practices, and possibilities of this feature and the ones that surround it.
You can also check the SAP User Groups K4U - page for more information and registration.
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