How to realize tangible business outcomes from your SAP CX Solution investments?

This webcast will introduce the value realization concept and why many IT-driven initiatives fail to realize business value. It will go deeper into the key elements to successfully drive business outcomes, typical challenges and how to overcome them, and illustrate with customer examples. At the end it will share how the SAP customers can benefit from partnering with the SAP Customer Success organization to plan and realize the true value potential of their CX investments.

You can also check the SAP User Groups K4U - page for more information and registration.