Public Sector SIG

Our Public Sector SIG provides an opportunity for organisations to share their experiences, challenges and plans to develop and maintain SAP. In a time of austerity where the public sector is looking for ways to do more with less, networking and sharing best practice is key.

We understand how important networking at our face to face events is to you and since we can't get together in person right now, the session will start 30 minutes before the SIG commences so you can grab a coffee and have a virtual catch up with the SIG chairs and other attendees.

This event will start with an introduction from SAP's new UKI Head of Public Sector, Satpal Biant.

In this session you will learn about:

• His background, experience, and personal interests
• His thoughts, observation and top of mind since joining SAP
• An update on key Technology developments relevant for UK Public Sector
• Q&A: If you would like to ask Satpal any questions, please pre-submit them to [email protected] no later than Tuesday 16th March 2021.

Jon Pike from Avon and Summerset Police will be addressing the question: Can Automation improve public service?

Avon and Somerset Police have set an ambitious goal to grow their digital workforce to 70 FTE over 3-years; effectively increasing the capacity of the force by more than 1%. With IBM and Blue Prism as their delivery partners, they have so far deployed 23 automations in 15 months, automated 24,000 hours, adding 32.5 FTE of capacity to the workforce.

Ivan Nicholls from SAP will present Intelligent Chatbots for the Public Sector.

Citizens and employees are getting value from chatbots more and more in their daily lives, from renewing phone contracts and buying cars, to learning languages and booking flights. In this session Ivan will explore how SAP Conversational AI could improve public sector services for citizens, and make life easier for employees.

Nick Parkin and Robert Reuben from Proceed will be covering a session on Preparing your SAP Information for future investments. Proceed will be joined by Nick Lewis from Gloucestershire County Council.

Your SAP data is a valuable asset, which needs to be kept relative and useful to your business, if it isn’t fulfilling this then why keep it within your SAP production system. Proceed are assisting many Public Sector organisations to bring their data inline to control exponential growth and risk. Covering SAP data management best practice Proceed will share their expertise, along with strategies to ensure your data is working for not against you now and in the future, with public sector customer success stories straight from the horse’s mouth!

Your UKISUG Public Sector SIG Chairs:

Cheryl Millyard has over 13 years experience implementing, developing and supporting SAP. She is currently Head of Business Service Centre at Gloucestershire County Council where she is responsible for numerous back office services including payroll, AR and AP and of course SAP

For the past 10 years Neil Worthy has worked with SAP systems. His role involves ensuring the smooth day to day operation of the SAP system, whilst planning and delivering SAP projects, this includes upgrades and introducing new areas of functionality.

THIS EVENT WILL TAKE PLACE ON MICROSOFT TEAMS