b'InfluenceCustomer Engagement Initiative (CEI)The CEI opens up the SAP development plans so that you can provide feedback as early as possible in the product lifecycle of SAP products. You can help define the development of future functionality and even provide input into business cases, so that SAP can decide to develop the right functionality. Project lists are made available three times a year through a registration page. You can browse through a list of development projects and if one interests you, simply join a call to start giving your input and influencing the future direction of the workstream. Continuous ImprovementFormerly offered through SAP Ideas Place, this program is specifically aimed towards customers using newer SAP products and cloud solutions that require an open channel for the continuous collection of improvement requests and resolutions.It is similar to the SAP Customer Connection program, which is targeted at customers using on-premise products in maintenance.Fine-tune your SAP products and solutionsand influence SAP direction to benefit your organisationCollaborate with SAP development teams anytime through a continuously open channelSubmit your improvement requests, vote on other ideas and get regular notifications about the status of your improvements requests through the Customer Influence siteCustomer ConnectionUKISUG is one of several global User Groups working with SAP to help them connect to their customers, allowing them to voice their opinions & ideas on how to improve their products. Through the Customer Connection programme you can submit product development requests. In just one-year SAP fulfilled 300 development requests channelled through user groups and this programme.14 UK & Ireland SAP User Group // Member GuideLEARN NETWORK COLLABORATE INFLUENCE'