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Webinar

Training & Change Management

Thursday 21st September 2023 - 9:30am - 11:30am

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THIS EVENT WILL TAKE PLACE ON ZOOM

Join us for the Training and Change Management SIG online event! With the constant changes and implementation of new applications, it's important to ask: are your staff well-trained and prepared for the changes? This event will provide valuable insights and strategies for effective training and managing change within your organisation. Don't miss out on this opportunity to improve your team's readiness for the future!

Here are the 3 main takeaways from joining this online event:

1. The value of integrating benefits realisation with change journeys
2. The power of the wider context to accelerate SAP adoption & buy-in to change ways of working
3. The focus on benefits and adoption during the programme implementation phase can provide the foundation for continuous improvement; a critical concept for cloud-based technology and ways of working.

Daniel Nwume and Bhavisha Kataria from NTT Data Business Solutions will be delivering a session that will show how identifying and prioritising benefits arising from the SAP implementation that support the wider organisation objectives can pay dividends on the SAP investment.

Understanding how the change in the system and ways of working means each individual is contributing to their organisation’s objectives provides a greater incentive to adopt the new ways of working.

The presenters will illustrate a structured approach to establishing benefits and linking this to end-user change journeys. In their experience, this approach provides powerful insight into the messaging, supporting the SAP implementation leading to accelerated adoption and benefit realisation.

Brett Charlton and Nancy Woadden from Newcastle University will be delivering a session on the Power of Business Relationship Management. During the session, they will explore what Business Relationship Management is and why we need it in today’s complex and dynamic environment. They will also share their Business Relationship Management journey at Newcastle University, highlighting the benefits, challenges and lessons learned along the way.

As this is a Partner sponsored event, there may be some restrictions on which members can attend. This means that even if your initial booking is accepted, we may contact you to cancel your booking.
Event Speakers

Roy Clark

SAP Analyst | Training & Change Management SIG Chair

Newcastle University

Roy has over 20 years’ experience with SAP, training Newcastle University staff on various SAP systems and modules. He has been involved in major upgrades and implementations and consistently sought new ways to train and support the users.

Brett Charlton

IT Business Partner

Newcastle University

Brett has over 25 years of IT experience working across a range of industries including manufacturing, defence and education in the UK and worldwide. Brett is passionate about evolving culture, building partnerships and driving value by connecting relationships to results.

Nancy Woadden

IT Business Partner

Newcastle University

Nancy has over 17 years of experience in IT in the education sector. She is passionate about building strong relationships with partners across the University to meet their needs and support the University's vision of delivering world class teaching and research.

Daniel Nwume

Transformation Programme Leader

NTT DATA Business Solutions

Daniel Nwume is an experienced Transformation programme leader who has coordinated both the technical and business change components on a wide range of programmes. Business adoption and delivering outcomes is a particular focus.

Bhavisha Kataria

Change, Process Management and Training Lead

NTT DATA Business Solutions

Bhavisha Kataria is an experienced Change, Process Management and Training Lead who focuses on driving user adoption and supporting the desired operational outcomes across a wide range of Transformation and Conversion programmes.

Event has expired

Event has expired or booking no longer available.


Event Sponsors

09:30 - 09:40

Welcome and Introduction

09:40 - 09:45

User Group Update

09:45 - 10:30

Bringing the OCM journey to life

Daniel Nwume

Transformation Programme Leader - NTT DATA Business Solutions

Bhavisha Kataria

Change, Process Management and Training Lead - NTT DATA Business Solutions

The purpose of this session is to show how the alignment of the benefits case with the change journey can lead to accelerated end user adoption and therefore benefits realisation.

10:30 - 11:15

The Power of Business Relationship Management

Brett Charlton

IT Business Partner - Newcastle University

Nancy Woadden

IT Business Partner - Newcastle University

11:30

Q&A and Close

Event Resources
Training & Change Management Recording - 21/9/23

Sponsor Resource: NTT DATA Business Solutions

Event: Training & Change Management

Member Only Resource - Login to Download
Training & Change Management - NTT Data presentation slides

Dan Nwume and Bhavisha Kataria presented SIG Conference: Realising Value Through Managing Change at the Training & Change Management SIG on Thursday... Read More

Sponsor Resource: NTT DATA Business Solutions

Event: Training & Change Management

Member Only Resource - Login to Download

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