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Webinar

Training & Change Management

Thursday 27th April 2023 - 9:00am - 12:30pm

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THIS EVENT WILL TAKE PLACE ON ZOOM

This online session will focus on Business Transformation Process and how Change Management can improve Business Transformation.

The development of ERP systems like SAP was driven by a desire to have data to hand from all parts of an organisation to support integrated decision-making. This makes them SAP hugely powerful in the right circumstances but potentially expensive, ineffective, and disruptive in the wrong circumstances.


In the session of ''How to avoid that ‘over-run, overspent and disappointed feeling’ – what needs to be true to get beyond the trauma of go-live and realise the full benefit of your SAP investment?'', Robin Ridgley from Sysdoc will delve into their collective experience and toolkit of over 30 years supporting complex transformational change to explore the steps organisations can take to make sure they fall under the ‘right circumstances’ heading, providing a practical point of view on what needs to be true for a full return on a significant investment of time, resource, and money

The Sysdoc team will focus on the following key areas:

    • Setting yourself up for success
    • Why change and learning is so important
    • An ERP Journey (storytelling)

The session will also focus on how Transformational Change can bring the SAP journey to life by using effective persona-based action plans and engagement journeys, detailed and powerful communications strategies all the while building internal change capability.

The way learning has been managed in support of large programmes will need to evolve to support cloud operations.SAP expert, John Barnes, will also be joining us on the day to present on the Digital Learning Ecosystem topic.During the session, John will highlight the key design principles necessary to ensure your end users are capable and confident of running your organisation.

Regardless of the stage, you are at on your SAP journey, whether at the post-decision-making, pre-ERP programme stage or, if which so often happens when the going gets tough, through to the under-appreciated (Post Go Live) continuous improvement stage, this session will provide insight into making the journey a successful one. Even if you are well underway already, it’s not too late!

As this is a Partner sponsored event, there may be some restriction on which members can attend. This means that even if your initial booking is accepted, we may contact you to cancel your booking.

Event Speakers

John Barnes

Senior Solution Architect - Learning & Adoption

SAP (UK) Ltd

John has worked in the SAP OCM field for 25 years and has been responsible for designing and implementing several multi-business and multi-national learning programs in support of complex business transformation projects.

Kathryn Hawes

Senior Consultant

Sysdoc Ltd

Kath is a Senior Consultant in Sysdoc's Transformational Change Capability. She is experienced in leading business change in ERP transformation and has extensive experience managing the introduction of new products, technologies and processes.

Robin Ridgley

Lead Consultant

Sysdoc Ltd

Robin is a Lead Consultant in Sysdoc’s Transformational Change capability. Robin has extensive of experience in business change and large-scale organisational transformation, cultural change and employee engagement.

Roy Clark

Training & Change Management SIG Chair

UKISUG

After 20+ years training SAP to Newcastle University staff, Roy is now a SAP Analyst on the Core Platforms team, focussing on SRM and CRM. In his previous role he has been involved in major upgrades and implementations and sought new ways to train and support the users.

Event has expired

Event has expired or booking no longer available.


Event Sponsors

09:00 - 09:15

Welcome and Introduction

Roy Clark

Training & Change Management SIG Chair - UKISUG

09:15 - 09:20

UKISUG Update

09:20 - 10:05

How to avoid that ‘over-run, overspent and disappointed feeling’ – what needs to be true to get beyond the trauma of go-live and realise the full benefit of your SAP investment?

Robin Ridgley

Lead Consultant - Sysdoc Ltd

Kathryn Hawes

Senior Consultant - Sysdoc Ltd

10:05 - 10:15

Comfort Break

10:15 - 11:00

Digital Learning Ecosystem

John Barnes

Senior Solution Architect - Learning & Adoption - SAP (UK) Ltd

11:00 - 11:20

Roundtable Discussion

11:20 - 11:30

Wrap Up and Close

Roy Clark

Training & Change Management SIG Chair - UKISUG

Event Resources
Training & Change Management Recording

Event: Training & Change Management

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