THIS EVENT WILL TAKE PLACE ON ZOOM
This SIG has a very broad range of subject matter, covering the full Application Development and Life-cycle Management of your SAP solution. From end-to-end Solution scoping, implementation (including Testing), support, operations, maintenance and optimisation.
Harry Bodenhofer and John Bowley from SAP will present a session around SAP for Me.
The SAP for Me portal serves as a companion to SAP customers, providing them personalised access and a transparent view of their entire product portfolio. They will be giving an insight on how to use SAP for Me and where you can find information in this new portal.
Harry and John will then be joined by Rhian Parry from Dwr Cymru Welsh Water who will lead a panel discussion around SAP for Me.
Take a look at SAP for Me ahead of the session and ask the experts during this session.
Harry Bodenhofer will discuss Product Support Accreditation
The Product Support Accreditation is a program that enables you to make the best out of SAP’s product support tools and Next-Generation Support offerings. Available to all SAP Customers at no additional cost, it can be accessed via S-user login. If you want to prepare for the session please check this blog.
John Bowley will also cover Universal ID
SAP understands the login complexity that you experience managing multiple company associations (S/P-user IDs) and passwords. SAP’s vision is to deliver a modern user management experience. SAP Universal ID allows you to logon to SAP sites using ONE account, linking all your existing accounts and switching between them as needed.
Trent Cannar and Andrea Demarchi form SAP will discuss SAP Enterprise Support Value Maps – an empowerment and support program, which leads you through the knowledge, skills, and services needed to address business challenges and adopt intelligent technologies. Value maps provide direct access to SAP experts, collaboration forums, high-impact learning, and prescriptive guidance, to help you achieve meaningful results and unlock new potential for growth.
Your UKISUG ADLM SIG Chairs:
Richard O'Donnell manages SAP testing for Dwr Cymru Welsh Water, who he has been with for 19 years playing a key role in a number of major implementations.
Rohan Parikh has over 13 years of SAP experience across technical, development and functional areas specialising in ADLM, SAP Operations and public Cloud technologies. In his current role at bp, he is the lead for Digital Enterprise SAP Operations, Tooling and Automation having also led pioneering SAP migrations to Cloud, SAP Automation and RPA platform deployments.
ADLM SIG Co-Chair
UKISUG
Richard manages SAP testing for Dwr Cymru Welsh Water, who he has been with for 19 years playing a key role in a number of major implementations. Active in the user group since 2005, he focuses on the testing SIG within ADLM.
ADLM SIG Co-Chair
UKISUG
Rohan has over 13 years of SAP experience across technical, development and functional areas specialising in ADLM, SAP Operations and public Cloud technologies. He's passionate about innovating with SAP products, simplifying Operations and implementing integrated SAP best practices.
SAP Assurance Lead
Dwr Cymru Welsh Water
Rhian has over 25 years’ service working within the water industry, with a broad range of experience in IT Projects through to Water and Waste Operations and within this time has been involved in many full lifecycle implementations, SAP upgrades and strategic SAP Roadmap projects.
Senior Manager – Product Support
SAP
Harry has been in the SAP Product support organisation for the last 18 years, leading support teams in the areas of Business Analytics, Big Data Enterprise Information Management, Enterprise Data Management and Lifecycle Management. Recently he worked on our end to end problems solving methodologies
Senior Director, Support Experience Process and Innovation Office
SAP
John has been in the IT support industry for over 25 years. He has held numerous diverse roles including support centre management and head of global operations for support, tele-marketing, and tele-sales.For the last 7 years he has been the Product Owner for the Support Case Management applications
Enterprise Support Advisor
SAP
Andrea has been in SAP support for over 20 years working in Product support and Solution support organisations as Technical Quality Manager and Enterprise Support Advisor. For the last 5 years he has also covered the role of Focus Advisor for the Analytics Solutions Value Map.
Senior Enterprise Support Advisor
SAP
Head Of Community Success
UKISUG
With several years experience in customer relations management and a Bachelors of Commerce in Management, Robyn’s role within the User Group is to maintain general member engagement with existing members, as well as build relationships with new and prospective members.
Recording of the Support (ADLM) SIG on 9th March 2022
Uploaded 2 years ago (10-03-2022)
Event: Support (ADLM)
Trent Cannar and Andrea Demarchi from SAP presented SAP Enterprise Support Value Maps at the Support (ADLM) SIG on 9th March 2022
Uploaded 2 years ago (26-04-2022)
Event: Support (ADLM)
Harry Bodenhofer and John Bowley from SAP presented SAP for Me at Support (ADLM) SIG on 9th March 2022
Uploaded 2 years ago (27-04-2022)
Event: Support (ADLM)
John Bowley from SAP presented Universal ID and Harry Bodenhofer from SAP presented Product Support Accreditation at Support (ADLM) SIG on 9th March... Read More
Uploaded 2 years ago (27-04-2022)
Event: Support (ADLM)
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