Series 16 Episode 6: 10 steps to building the perfect SAP support case
Description
In this week's episode of SUGTalks, Craig is joined by Gavin Critchley, Deputy Leader, EMEA Customer Office at SAP, to discuss how organisations can build the perfect support case.
Gavin shares 10 steps that organizations should follow when seeking technical support from SAP and how to ensure any issues are resolved as quickly as possible.
Todays Guests
Gavin Critchley, Deputy Leader, EMEA Customer Office at SAP
To learn more about SAP Support Accreditation, please visit: https://learning.sap.com/learning-journeys/getting-started-with-support-from-sap-support-accreditation
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Listen Notes
To learn more about the UKISUG referral scheme, visit: https://www.sapusers.org/community-referral-scheme