In this session, you will learn how to search for known issues and resolutions in all of SAP's knowledge repositories. 

Agenda:

  • How to access SAP for Me Knowledge Search
  • Search repositories and filters SAP Notes vs SAP Knowledge Base Articles
  • Real-time Support tools
  • Searching Tips & Examples
  • Helpful SAP Notes/ SAP Knowledge-Based Articles
  • Q&A

Learning Objectives:

Become more familiar with SAP Support's self-enablement tools and the different ways to find a solution for your issue before a case is needed