Joao Ribeiro
SAP Support Manager
SAP
Joao works in the SAP BI area and is responsible for the support in EMEA.
Joao works in the SAP BI area and is responsible for the support in EMEA. He has worked in support for the EIM team and BI team since joining SAP. Joao is passionate about great customer relationships and great customer support and proud of the value delivered by his team to SAP customers.
Joao's Sessions at Connect 2016
Next Generation Product Support - Delight customers, always
Tuesday 22nd November | 2:10pm - 2:55pm
SAP Product support is going through a huge effort to reduce the time to provide solutions. This session is a deep dive into what is available and will be coming up in the near future. This will include a deep dive in...