Harry Bodenhofer
Senior Manager Product Support
SAP
Harry joined Crystal Decisions in 2003 and came to the SAP family through the Business Objects acquisition.
Harry joined Crystal Decisions in 2003 and came to the SAP family through the Business Objects acquisition. He has extensive experience managing Product Support teams in different technology areas (BI, EIM, Solution Manager) and was most recently, highly involved in projects around “Next Generation Support”.
Harry's Sessions at Connect 2016
Next Generation Product Support - Delight customers, always
Tuesday 22nd November | 2:10pm - 2:55pm
SAP Product support is going through a huge effort to reduce the time to provide solutions. This session is a deep dive into what is available and will be coming up in the near future. This will include a deep dive in...